Shipping policy

Shipping Policy

1. Shipping Standard & Transit Times

All orders are processed and shipped within our standard timeframes. Please note that shipping times consist of Handling Time (processing your order) + Transit Time (delivery by the carrier).

  • Order Cut-off Time: 6:00 PM (EST) (GMT-05:00 Eastern Standard Time (New York))
  • Handling/Processing Time: 1 - 3 Business Days (Monday to Friday)
  • Standard Delivery Time: 7 - 15 Business Days
  • Expedited Delivery Time: 5 - 8 Business Days

2. Shipping Costs & Rates

We believe in full transparency. The shipping costs will be calculated and displayed at checkout before you complete your purchase.

  • Standard Shipping: Free Shipping on all orders.
  • Expedited Shipping: $11.99

3. Shipping Destinations

Currently, jinkesiclothing only ships to the United States.

4. Shipment Confirmation & Order Tracking

Once your order has been handed over to the carrier, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will become active within 24 - 48 hours.

You can track your package directly through our Order Tracking Page or via the carriers' official websites:

5. Damages, Loss, and Missing Items

jinkesiclothing is liable for any products damaged or lost during transit. If you received your order damaged, or if your package is marked as delivered but you haven't received it, please contact our support team at support@jinkesiclothing.com within 7 days of delivery.

Please save all packaging materials and damaged goods before filing a claim.

6. Duties, Taxes, and Customs

All prices listed on our website include relevant sales taxes where applicable. No additional customs fees will apply to your delivery.


7. Contact Information

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support:

  • Brand Website: jinkesiclothing.com
  • Parent Company: Ever Rich Union Limited
  • Business Address (Hong Kong): Room A133, 15/F, Block A, Wah Sang Industrial Building, 14-18 Wong Chuk Yeung Street, Fo Tan, Hong Kong, 999077
  • Email: support@jinkesiclothing.com
  • Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (EST)